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How xc77 Handles Your Personal Information

This privacy policy explains what data we collect when you open an account, make deposits via JazzCash, Easypaisa, or Raast, and use our platform — along with how we store it, who can see it, and what you can ask us to do with…

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Concerns

If you have a question about how your data is handled, want to request a copy of what we hold, or need to report a concern, our support team can assist you directly. Use the channel that works best for you — all privacy requests are handled by the same dedicated team.

Email Support Send your data request or privacy question to our support email. Include your registered account number so we can locate your records quickly.

Live Chat Open the live chat from your account dashboard on mobile or desktop. Describe your privacy concern and our team will log the request and respond.

Account Help Centre Visit the Help section inside your account for a direct privacy request form. This is the fastest path for data access and correction requests.

What Information We Collect and Why

xc77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide during registration — your name, contact number, and email address. When you fund your account through JazzCash, Easypaisa, or Raast, we record transaction references and wallet identifiers so we can match deposits to

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your account and process withdrawals accurately. We do not store your full JazzCash or Easypaisa PIN; that stays between you and your wallet provider. We also collect device and session data — the browser or app you use, your IP address, and pages you visit —
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to keep your account secure and detect unusual activity. Cookies help us remember your login state across sessions on mobile and desktop. All data we hold is used only for operating your account, processing payments, and communicating with you about account activity. We do not sell
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your personal data to third parties. Data is retained for as long as your account is active, and for a period afterward as required by applicable law. If you close your account, you can request deletion of personal data that is not required to be retained
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for legal or financial compliance reasons.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT DATA

Data Handling, Cookies, Security and Your Controls

We apply standard encryption to data in transit between your device and our servers, whether you are on mobile or desktop. Your account login uses an OTP verification step so access requires both your password and your registered mobile number. We keep a clear log of who inside our team can access account-level data, and that access is restricted to the functions that need it.

Encryption in Transit All data between your device and our platform travels over an encrypted connection. This covers your login, account details, and payment information including JazzCash and Easypaisa records.

Cookie Controls We use session and preference cookies. You can adjust cookie permissions through your browser settings. Disabling cookies may affect login continuity across mobile and desktop sessions.

Data Retention Policy We hold your data for as long as your account is active. After closure, some records — particularly those tied to Raast, Easypaisa or JazzCash transactions — are kept only as required by applicable law.

Request and Correction Rights You can ask us at any time to confirm what data we hold, correct inaccurate details, or delete information not required for legal compliance. Contact support with your account reference to start this process.

Common Questions About Your Privacy at xc77

Here are the questions we hear most often about how we collect, store and manage your personal data. If something is not covered below, reach out through live chat or email with your account reference.

We collect your name, mobile number and email at registration. If you verify your account, we may also collect identity documents as required by applicable rules in your eligible region.

No. We record transaction references and wallet identifiers to match your deposit to your account. Your actual PIN stays with JazzCash or Easypaisa and never passes through our system.

Contact our support team via live chat or email with your registered account number. We will confirm what data we hold and provide a summary through your registered contact details.

Yes. You can request deletion of data we are not legally required to retain. Transaction records linked to Raast, JazzCash or Easypaisa payments may be kept for compliance reasons after your account closes.

We do not sell your data. We may share limited data with payment processors like Raast and Easypaisa to complete transactions, or with partners required by law to verify account activity.

Cookies keep your session active so you do not need to log in each time you switch between mobile browser and desktop. Clearing cookies will end your active session and require a fresh OTP login.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How xc77 Handles Your Personal Information

Reach Us About Your Privacy Concerns

Data Handling, Cookies, Security and Your Controls

Common Questions About Your Privacy at xc77

01 What personal data does xc77 collect when I register?

02 Does xc77 store my JazzCash or Easypaisa PIN?

03 How can I request a copy of the data xc77 holds about me?

04 Can I ask xc77 to delete my personal data?

05 Does xc77 share my data with third parties?

06 How do cookies affect my account access on mobile?

Privacy Policy

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