Reference

Terms That Cover Your xc77 Account

These terms set out how your xc77 account works — what we ask of you, what you can expect from us, and how deposits via JazzCash, Easypaisa, and Raast fit into your account wallet.

Account Wallet RulesJazzCash & Easypaisa DepositsPakistan Eligibility AppliesMobile Access CoveredSupport Contact Included
xc77 Terms That Cover Your xc77 Account
HOW WE HANDLE DATA

Account Security and Your Data Rights

Your account data — login credentials, wallet history, deposit records — is stored with encryption in transit and at rest. We do not share your personal details with third parties outside of what is required for payment processing via JazzCash, Easypaisa, or Raast. You can request a copy of the data we hold on your account by contacting support with your account ID. If you want a record corrected or deleted, submit the request through email support and we will respond within the timeline required by applicable rules.

Encrypted Account Access

Your login session runs over SSL. Passwords are hashed and never stored in plain text. We recommend enabling any two-step verification option shown in your account settings.

Wallet Transaction Records

Every JazzCash, Easypaisa, and Raast transaction tied to your account is logged and visible in your wallet history. You can review or export this from the account dashboard.

Data Request Process

To see what we hold, email support with your account ID and the subject line 'Data Request'. We will compile and send your records within the period set by applicable local rules.

Account Closure Rights

You may request account closure at any time via support. Pending wallet balances are reviewed before closure is confirmed. Closed account data is retained only as long as required by applicable rules.

CONTACT US DIRECTLY

Reach Our Account Support Team

If a term is unclear or you have a question about how a rule applies to your account, our support team can walk you through it. You can reach us through live chat inside your account, by email, or via our Pakistan support line during listed hours. We aim to respond to account queries within one business day.

Live Chat Open your account on mobile or desktop and tap the chat icon. Our team handles account, wallet, and terms queries through this channel during support hours.
Email Support Send your question to our support address from the email linked to your account. Include your account ID so we can pull up your record and respond accurately.
Pakistan Help Line For urgent account issues, our Pakistan support line is listed in the Help section of your account. Available during posted hours for wallet and verification queries.

Questions About These Terms

These are the questions we hear most from account holders in Pakistan about how our terms work in practice.

Yes, where local law permits account activity of this kind. Eligibility depends on your region and the rules that apply there. You are responsible for checking local law before opening an account.

We post an update notice and the revised terms go live on this page. Continuing to use your account after that date means you accept the updated version. Check this page periodically if you want to stay current.

No. Each person is allowed one account. Duplicate registrations trigger a review and may result in both accounts being suspended until identity is confirmed via CNIC or support verification.

Contact support through live chat or email with your account ID and the transaction date. Our team will pull the wallet log and review the entry. Disputes are handled within posted response times.

We hold your registration details, login history, and wallet transaction records for JazzCash, Easypaisa, Raast, or any other deposit method you used. Email support with your account ID to request a copy.

Submit a closure request through email or live chat support. Any pending wallet balance is reviewed before we confirm closure. Your data is retained only for as long as applicable rules require after that.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.